After Service

Customer satisfaction is our top priority

We know that accidents can happen. If your product gets damaged, simply reach out to us, and we'll do our best to help. We may be able to repair or replace the damaged item. Please keep in mind, though, that our warranty doesn’t cover damage caused by improper use or mishandling.

30 Days

Free reissue

If there is a problem with the product

50% OFF

Installation failed

If installation fails, buy again with 50% discount.

Free

Free shipping

Free shipping to many points in the world with Express shipping

Design

Unlimited revisions

Revise the design until you are satisfied

30 Days - Free Reissue

1. Damage to the surface of the vinyl film

There are huge cracks and damage on the surface of the car film, Non-human damage on the physical level, which cannot be completely installed.

2. Poorly coated with bubbles

The lamination technology employed does not meet the required standard, thus resulting in a high number of bubbles in the film and severely impeding the installation process.

3. The car wrap was not the correct design for the vehicle

Misprinting of patterns and names, printing errors due to insufficient communication with the customer, patterns that appear after the customer confirms the design and printing, the name is wrong, and the free reissuance policy does not apply

This evidence may include photographs of the car wrap on the vehicle, as well as any instructions or documentation provided by the car wrap shop when the customer purchased the car wrap. The car wrap shop may also inspect the vehicle to ensure that the car wrap was not the correct design. If the car wrap shop determines that the car wrap was not the correct design for the vehicle, a free replacement may be considered.

4. The car wrap was not the correct size for the vehicle.

If the car wrap was not the correct size for the vehicle, a free replacement may be considered if the customer can provide evidence that the car wrap was not the correct size for the vehicle. This evidence may include measurements of the car wrap against the vehicle, as well as any instructions or documentation provided by the car wrap shop when the customer purchased the car wrap. The car wrap install shop may also inspect the vehicle to ensure that the car wrap was not the correct size.

5. If the car wrap has been damaged due to a faulty adhesive

If the car wrap has been damaged due to a faulty adhesive, it means that the adhesive used to attach the car wrap to the vehicle was not strong enough to provide a secure bond. This could be due to the adhesive being of poor quality, or not being applied correctly. In this case, a free replacement would be considered if the car wrap has been damaged as a result of the faulty adhesive. The customer would need to provide evidence of the damage and the faulty adhesive in order to be eligible for a free replacement.

6. The free reissue policy does not apply to one of the following situations

There are bubbles in the car film due to improper installation, and rupture and damage due to extreme weather
the car wrap has been damaged due to improper installation.
the car wrap has been damaged due to improper care or maintenance.
the car wrap has been damaged due to a car accident.
the car wrap has been damaged due to improper storage.
the car wrap has been damaged due to vandalism.
the car wrap has been damaged due to exposure to chemicals or solvents.
the car wrap has been damaged due to incorrect cuts.
the car wrap has been damaged due to a faulty installation process.

Installation failed - Get 50% OFF

1. Part of the wrap installation failed and needs to be re-install

We understand installation failure, nothing can always guarantee 100% perfect. So if a certain part of your car package failed after installation, please contact us after taking photos, and you can buy the failed installation again with a 50% discount.

2. Some other human-caused car wrap damage

The wrap was damaged by external forces within one year after installation and needs to be re-install.

2. Some other human-caused car wrap damage

We also understand that sometimes the wrong product is ordered. If you ordered the wrong product, please contact us and we will do our best to provide a solution.

Cancel Order

1. We may offer to exchange the product for the correct item

We also understand that sometimes the wrong product is ordered. If you ordered the wrong product, please contact us and we will do our best to provide a solution. We may offer to exchange the product for the correct item. However, please note that we cannot accept returns or exchanges for items that have been PRINTED or used or installed.

2. Cancellation within 24 hours of placing an order

We are committed to providing the best service and products to our customers. If you have any questions or concerns about our After Service Policy, please contact us and we will be happy to help.